Last updated: January 5, 2025
This Privacy Policy explains how dndcharactercreator ("we", "us") collects, uses, and protects your information when you access our website, apps, or services (the "Service"). By using the Service you consent to the practices described below.
Account data: name, email address, avatar, and authentication metadata provided via Better Auth or Google OAuth.
Usage data: character prompts, selections, generated outputs, quotas used, device/browser information, and non-identifying analytics events.
Transaction data: plan, billing cycle, Creem checkout IDs, payment status, and limited metadata returned by Creem (we do not store full payment instrument details).
Support data: emails or survey responses you send to us.
Where required by law (e.g., GDPR), we rely on the following legal bases: performance of a contract (providing the Service), legitimate interests (improving security, preventing abuse), and consent (email marketing, if ever introduced).
We may share limited personal data with service providers who help us operate the Service, including Creem (payments and Merchant of Record), Better Auth (authentication), hosting providers, analytics tools, and email delivery platforms.
We do not sell your personal information. Service providers are bound by confidentiality obligations and may only process data on our behalf.
We use essential cookies for authentication and session management. Optional analytics cookies may be used to understand aggregate usage patterns.
You can configure your browser to reject cookies, but parts of the Service may stop working properly.
We retain account data while your account remains active and for a reasonable time afterward to comply with legal obligations or resolve disputes.
Generated stories and prompts may be stored in your history until you delete them or your plan quota resets. Aggregated analytics may be retained longer for product planning.
We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We operate from the United States, and your information may be processed in the U.S. and other countries where our partners operate. These locations may have privacy laws different from your jurisdiction.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing.
To exercise these rights, contact support@dndcharactercreator.art. We may request verification before fulfilling your request.
The Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child provided us with information, contact us so we can delete it.
We may update this Privacy Policy to reflect product changes or legal requirements. We will notify you by updating the "Last updated" date or contacting you via email for material changes.
Email support@dndcharactercreator.art with any privacy questions or requests.